After-sales FAQs
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After-sales FAQs

  • How to get technical support if the boiler malfunctions?

    You can call our 24/7 hotline or send an email. Our technical team will respond promptly and provide solutions.

  • What’s the warranty period for your boilers?

    We provide a 1-year warranty for parts and labor. Some core components have an extended warranty. Please check the product manual for details.

  • Do you provide installation service?

    Yes, we offer professional installation service. Our technicians can also train your staff on operation and maintenance.

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Zhongrui Group primarily focuses on the research, development, manufacturing, promotion, and application of clean energy and new energy technologies in China.

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Tel：+86-514-65375647
Phone：+86-15152737333
Email：sunlin@zr-boiler.com
WhatsApp：+8615152737333
Add：East Side, 200 Meters South of the South Extension Section of Yunhe South Road, Yangzhou Economic and Technological Development Zone
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